Instrument

Instrument for website work

Instrument is a Portland, Oregon agency founded in 2002 with 250 to 999 people and no Clutch rating or reviews. UX/UI design is 30 percent of its listed work, digital strategy 20 percent, web development 20 percent and video production 10 percent. Its industries are media, B2B services, software and retail at 20 percent each, and clients are split evenly between enterprise and mid-market. The minimum project is $250,000+ at $200 to $300 an hour. No web design, branding or low-code line is listed, and there are no reviews to evidence conversion results.

Who it fits

For enterprise and larger mid-market brands running a major web platform programme with strategy, design and engineering together. A marketing team with a normal website budget should look elsewhere; $250,000+ is the floor.

Strengths

• Web development at 20 percent with UX/UI at 30 percent and strategy at 20 percent, so it designs and engineers.
• Video production at 10 percent for sites that lean on motion and film.
• Scale of 250 to 999 people for large enterprise programmes.

Watch-outs

• Minimum project $250,000+ at $200 to $300 an hour.
• No Clutch reviews and no web design or branding line listed.

Evidence

• Service mix: UX/UI design 30 percent, digital strategy 20 percent, web development 20 percent, video production 10 percent.
• Industries: media 20 percent, B2B services 20 percent, software and IT 20 percent, retail 20 percent; clients 50 percent enterprise, 50 percent mid-market.
• Minimum project $250,000+; no Clutch rating or reviews.