UXReactor

UXReactor for website work

UXReactor is a Pleasanton, California firm founded in 2015 with 10 to 49 people and a 4.8 rating from 8 Clutch reviews. Its service mix is UX/UI design at 100 percent, with no web design, development, branding or low-code line. Software and IT is a quarter of its industry work; clients are 45 percent mid-market. Reviews describe personas, journey maps and high-fidelity Figma designs for machinery, analytics and cybersecurity products. One covers a design to help site visitors understand a dispute resolution service, the closest thing to website work here.

Who it fits

Consider UXReactor if your website problem is really a research problem: you do not know why visitors fail to convert and want personas and journey maps before a redesign. For design plus build of a marketing site, you will need another vendor.

Strengths

• Research-led: reviews cite user research, personas, journey maps and need statements before UI work.
• Rated 4.8 from 8 reviews with a $25,000+ minimum, moderate for a Bay Area firm.

Watch-outs

• UX/UI design is 100 percent of the mix; no development, CMS, branding or SEO capability is listed.
• Review evidence is product interfaces, not marketing websites, pricing pages or CMS builds.

Evidence

• Service mix: UX/UI design 100 percent.
• A Clutch reviewer: "create a design that will help site visitors navigate and understand the client's services and processes".
• Minimum project $25,000+ at $150 to $199 an hour; clients 45 percent mid-market, 35 percent startups.