Akendi

Akendi for website work

Akendi is a Toronto headquartered UX and service design agency founded in 2007, with 10 to 49 people and offices in Cambridge, Brooklyn and Ottawa. It is rated 4.8 from 4 Clutch reviews. UX/UI design leads at 30 percent, with digital strategy, graphic design, product design and web design at 10 percent each and custom software and web development at 5 percent. Fintech and healthcare are 20 percent each of its work. Reviews describe field studies, personas, fintech product UX, and one telecommunications project that combined brand style guide, responsive design and coded frontend.

Who it fits

Consider Akendi if your website needs to be grounded in field research and service design, for example a healthcare, energy or public sector organisation with complex user needs. For a conversion-driven marketing site with a fast build, its research-heavy profile is more than you need.

Strengths

• Research depth: reviewers cite field studies, user process analysis, personas and prototypes.
• Web design, graphic design and a coded responsive frontend all appear across services and reviews.
• Low entry point at $5,000+ and $100 to $149 an hour.

Watch-outs

• Web development is only 5 percent of the mix and no low-code line is listed; site build capacity is limited.
• Only 4 reviews, and one describes a website-adjacent project; ask for marketing-site references.

Evidence

• Service mix: UX/UI design 30 percent; digital strategy, graphic design, product design and web design 10 percent each; custom software 5 percent; web development 5 percent.
• A Clutch reviewer: "created a brand style guide, developed a responsive design, and coded the frontend".
• Industries: fintech 20 percent, healthcare 20 percent, energy 15 percent, government 10 percent; rated 4.8 from 4 reviews.